Privacy Policy

Last updated: March 2026

HelloAinora ("we", "our", or "us") operates the helloainora.com website and the HelloAinora AI voice agent service. This page informs you of our policies regarding the collection, use, and disclosure of personal information.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email, and phone number when you book a demo or contact us
  • Call recordings and transcriptions when you interact with our AI voice agent
  • Usage data and analytics from website visits
  • Lead data processed through Google Ads integrations on behalf of our customers

How We Use Your Information

  • To provide and maintain our service
  • To process and qualify leads from Google Ads on behalf of our customers
  • To communicate with you about our services
  • To improve our AI voice agent technology
  • To comply with legal obligations

Data Security

We implement enterprise-grade encryption and security measures to protect your personal information. All data is stored on secure US and EU infrastructure with 99.9% uptime SLA.

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR). You have the right to access, correct, or delete your personal data. Contact us at info@ainora.lt to exercise these rights.

Data Retention

We retain personal data only as long as necessary to provide our services or as required by law. Call recordings are retained according to the data retention policy agreed upon with each customer.

Third-Party Services

We use industry-leading technology providers including OpenAI, Anthropic, AWS, Google Cloud, ElevenLabs, and Telnyx. These providers process data in accordance with their respective privacy policies.

Contact Us

If you have questions about this Privacy Policy, please contact us at info@ainora.lt.

HelloAinora is a product of AINORA, MB (ainora.lt).